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PocketJet 3 and PocketJet 3 Plus - Service & Support
Brother offers a number of ways to receive help and support for your PocketJet portable printer, either by visiting the global Brother Solutions Center website, through your dealer, or directly from Brother.
Brother Solutions CenterTo download the latest software, drivers, user guides and read the latest FAQ information, please visit the global Brother Solutions Centre website at the following link:
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Contact BrotherShould your Brother PocketJet portable printer require service or support that cannot be found through the Brother Solutions Center website, please contact the dealer from where the printer was purchased for help and support.
Your dealer should also be your first point of contact for any warranty claim, and will arrange for any product found to be defective due to faulty materials or manufacturing defect to be repaired or exchanged as per your statutory rights in the country where the product is offered for sale.
You can also contact Brother directly (in English only) using the link at the top of this page. |
Environmental
REACH Regulation
REACH, Regulation No 1907/2006 on the
Registration, Evaluation, Authorisation and Restriction of Chemicals.
REACH entered into force on 1st June 2007 and under REACH, companies operating in the EU may face certain obligations as manufacturers, importers and/or downstream users. These obligations are staggered and become effective in stages; this means that different deadlines apply over the next nine years:
- 1 June - 1 Dec 2008 - pre registration period for existing substances manufactured or imported into the EU at 1 tonne per annum or more
- 1 Dec 2010 - registration complete for substances of 1000 or more tonnes per annum or substances of very high concern greater than 1 tonne per annum
- 1 June 2013 - registration complete for substances of 100 or more tones per annum
- 1 June 2018 - registration complete for substances of 1 or more tones per annum
The pre-registration phase has closed and Brother and parties working on behalf of Brother have completed the necessary pre registrations.
REACH requires that sufficient information on Substances of Very High Concern (SVHC) contained in products in concentration above 0.1% weight by weight (w/w) is communicated to allow the safe use of the product.
The substances below may be contained within the Brother products listed above the threshold level of 0.1% w/w.
Power Cord and/or Cables
Pocket Jet
Substance Name
Bis (2-ethyl(hexyl)phthalate) (DEHP) CAS No. 117-81-7 (EU No. 204-211-0)
Safe Use Instructions
It is important to keep the power cord out of the reach of children.
WEEE Regulation
Brother International Europe is a member of Valpak for compliance with the WEEE legislation in the UK. We have formed relationships with appropriate partners for recycling to ensure that we can provide a recycling service for PocketJet products at the end of their life. This will meet our obligations for Business to Business (B2B) transactions. Please return used PocketJet machines to 'The Electronic Stationery Department' at Brother International Europe.
